Frequently Asked Question's

Yes, we use only 100% natural, ethically sourced diamonds in all our jewelry. Lab-grown diamond options are also available upon request.

Yes, every diamond piece comes with a third-party certification. For natural diamonds, we provide IDGL, IGI, SGL, or GIA certificates, depending on the item.

Absolutely. We specialize in made-to-order and personalized diamond jewelry. Share your design idea or choose from our catalog to create your unique piece.

Custom jewelry typically takes 2–3 weeks for production. Ready-to-ship items are dispatched within 2 business days.

Yes, we ship worldwide. All orders are securely packaged and insured, with tracking provided for every shipment.

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              Terms & Conditions

              Demati supplies products listed on the Demati, and Demati websites, and in our stores under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy and Cookie Policies carefully before using any of our websites, or ordering from us.

              The Terms and Conditions apply to your use of any Demati website and to any products you purchase from them; regardless of how you access the website, including any technologies or devices where our website is available to you at home, on the move or in store

              We reserve the right to update these Terms and Conditions at any time, and any updates affecting you or your purchases will be notified to you, by us in writing (via email), and on this page.

              The headings in these Conditions are for convenience only and shall not affect their interpretation.

              We recommend that you print and keep a copy of these Terms and Conditions for your future reference...